When Web Apps Beat Mobile Apps
If broad device and operating system support is needed - Unlike native apps, web apps are accessible on any device with a web browser, regardless of OS. There's no need to build iOS, Android, Windows, etc. versions. Web apps provide compatibility across phones, tablets, laptops, and desktops with a single codebase.
If a native app interface is not required - Web apps may lack some of the slick animations and gestures of native apps. However, they can still provide an app-like experience adapted for the web. For many applications, the difference is negligible.
For rapidly evolving and iterative web tools - The app store approval process can slow down the release of native app updates. Web apps have more flexibility for continuous integration and rapid iterations. This makes them ideal for constantly evolving web-based tools.
To avoid app store approval and fees - Building for app stores comes with restrictions on content and functionality. There are also developer account fees and app revenue shares to consider. Web apps don't face these constraints.
When Web Apps Beat Websites
For interactive web applications rather than static sites - Websites excel at delivering content. For highly interactive tools with dynamic interfaces, web apps provide a better development platform.
If native-like functionality is required - Thanks to technologies like Progressive Web Apps, web apps can utilize device features like push notifications, offline access, and home screen installation. This helps them feel more like native apps.
For internal business systems and dashboards - Web apps make sense for internal tools accessed by employees across locations and devices. There's no need to publish on public app stores or restrict access.
Technical Considerations for Web Apps
Browser support and compatibility - Consider which browser versions you need to support and test accordingly. Frameworks like React help handle cross-browser differences.
Progressive Web Apps for native-like capabilities - PWAs allow web apps to take advantage of native features, offline use, background syncing and push notifications on supported browsers.
Security and data considerations - Apply best practices like HTTPS, input validation, authentication, authorization and encrypted data storage to ensure web app security.
Performance optimization - Use techniques like minification, compression, caching, lazy loading and code splitting to optimize web app speed and responsiveness.
Conclusion
The web app space falls somewhere between native mobile apps and traditional websites. Web apps bring app-style interactivity and responsiveness to the broad accessibility of the web. Consider factors like audience, use case, features, and technical constraints when deciding if a web app is the right choice over a mobile app or website. With a thoughtful approach, web apps can provide the best of both worlds in many cases—the engagement of an app with the reach of a site.