How to Choose the Best Workflow Automation Software for Your Business

February 26, 2024
Posted by
Andrew Pottruff
How to Choose the Best Workflow Automation Software for Your Business

Streamline Business Operations with Workflow Automation Software

Workflow automation software has become an invaluable tool for streamlining business operations and boosting productivity in recent years. By automatically handling repetitive, rules-based tasks, workflow automation eliminates manual work and ensures processes are completed faster and more accurately. This enables employees to focus their time on high-value work that requires human judgment and creativity.

According to 2024 research by MGI Research, companies that implement workflow automation see productivity gains of 20-40% on average. Additional benefits include improved data quality, faster onboarding and training, reduced costs, and enhanced scalability.

With the right workflow automation platform in place, businesses can achieve transformative gains in efficiency, quality, and growth. However, the software market offers many options, so it's important to choose the solution that best aligns with your specific needs and requirements. This article will provide tips and guidelines for selecting the optimal workflow automation software for your business.

Key Factors to Consider When Selecting Workflow Automation Software

Selecting workflow automation software is not a one-size-fits-all decision. Take the time to fully evaluate your company's unique processes, integration needs, scalability requirements, and budget. Compare the leading software options against must-have features and choose the platform that best aligns with your needs for maximized value. Focus on ease of use, flexibility, and integration capabilities.

Every business has its own unique workflows, requirements, and objectives. As such, there are several key factors to consider when researching and selecting workflow automation software:

Features and Functionality

First, outline the specific workflows and processes you aim to automate. Then, assess software options based on how well they can handle those use cases out-of-the-box or with customization. Prioritize must-have features vs. nice-to-haves.

Ease of Use

The software should have an intuitive graphical interface for building workflows without coding. This enables use by non-technical staff. Look for drag-and-drop workflow designers.

Integration Capabilities

Evaluate how easily the software connects with your existing programs and databases. API and Zapier integration options are ideal for linking platforms.

Cost and Pricing

Compare pricing models (per user, per workflow, tiered plans etc.) and weigh costs against expected ROI. Aim for flexibility to scale usage up or down.

Compliance and Security

For sensitive data, prioritize certified and compliant software with robust access controls, encryption, and permissions.

Top Workflow Automation Software Platforms

While hundreds of workflow automation tools exist in 2024, below are five of the top platforms to consider:

  • Zapier - Offers prebuilt integrations with over 3,000 apps via Zaps. Intuitive to use with drag and drop workflow builder.
  • Integromat - Automates complex multi-step workflows across many apps. Generous free plan available.
  • Nintex - Comprehensive enterprise-grade option with advanced functions like form management.
  • Zoho Flow - Affordable workflow automation with good app integrations. Part of wider Zoho suite.
  • Automate.io - Leading AI-powered RPA platform for automating desktop and web tasks.

Best Practices for Selecting Workflow Automation Software

Follow these best practices when selecting workflow automation software:

  1. Map out and document your current workflows and processes. Include workflow steps, data inputs/outputs, and apps used.
  2. Develop a requirements list based on pain points and desired automations.
  3. Research software options and shortlist those that align with requirements.
  4. Compare shortlisted options based on must-have and nice-to-have features.
  5. Sign up for free trials to test softwares hands-on with real workflows.
  6. Evaluate ease of use, integration with other apps, and performance.
  7. Consider scalability needs for future growth.
  8. Calculate ROI and compare pricing models to maximize value.
  9. Select software that best fits current and future needs within budget.

Implementing workflow automation software presents a major opportunity to boost productivity and efficiency. However, the variety of options on the market makes selecting the right software solution crucial. By taking the time to fully evaluate your organization's unique workflows, requirements, and objectives, you can identify and implement the ideal workflow automation platform to drive your business forward. Focus your software selection process on finding the best fit for your current and future automation needs.